FAQ

Wholesale?

Sorry, we do not offer wholesale ordering at the moment.

 

Can we cancel an order?

Yes, only if your order has not been fulfilled and shipped. Once your order is marked as fulfilled, you may not cancel.

 

Returns?

Sorry, no returns due to hygiene reason. Customers are responsible for any shipping costs due to incorrect address at check out or if returned. We will pay the shipping charge once if there is an error on our part for the shipment but not for an incorrect address.

 

UNDELIVERABLE ADDRESSREFUSED AND UNCLAIMED SHIPMENTS?

Any packages to deemed undeliverable by shipping company, refused or unclaimed packages will be charged all actual shipping costs. Shipping carriers charge for both to and return shipments. Your order will be canceled and refunded minus shipping cost once it arrives back to our warehouse. You are free to reorder with an updated correct address. 

Buyer is responsible for shipping costs for refused, unclaimed shipments/delivery or undelivered due to wrong address, missing parts of your address (apt #, ste #...).

 

What are your shipping costs and delivery times?

Orders may take 1-3 business days for order processing.

Canada - $9.99 - Standard shipping time is usually 10-21 business days

USA - $4.99 - Standard shipping time is usually 2-7 business days

International - $12.99 - Standard shipping time is usually 10-21 business days - shipment may be delayed due to customs clearance. 

During checkout you will see the total price, including shipping and handling charges. All orders ship Monday - Friday, excluding holidays. 

If you’re having an issue during checkout with country and state please try using a different browser. Internet Explorer and Microsoft Edge are not supported with this website. 

We ship as quick as possible but we have no control over the delivery times.

All customers are responsible for shipping costs and custom fees. 

For some products we partner with global merchants in order to provide you the best prices and the most interesting products. This means that your order may be shipped from global areas such as, USA, Canada, China etc. via partnership with USPS and Fulfillment Centers to deliver some products . 

Order may take 2-3 weeks to arrive (delivery times are stated in product description). Please do not panic if it does not show up immediately, it's on its way (please email us).

 

Are your Tinkle razors real?

Yes, these are the authentic Tinkle brand razors that are hard to find.

 

Will my hair grow back thicker or faster?

No. Only hormones determine how much facial hair you have. Not shaving. Shaving exfoliates and encourages collagen production. It doesn't grow back black or stubbly. It grows back the same way it was before you shaved.

 

What's the technique?

Do this on a dry and makeup free face. Pull the skin taut, and then slowly start shaving downward on your skin in short strokes. You can't just drag the razor against your skin. Hold the razor at a 45-degree angle against the skin.

 

Does it hurt?

No, not at all. Just make sure you hold the razor correctly.

 

How long does one pack last?

You can get multiple uses out of one razor.

 

How often should I shave my face?

That’s totally up to you. Some women shave 1-2 times a week others once every 2 weeks.

 

Any tips?

Moisturizing is important. After shaving the penetration of anti-ageing serums/moisturizers is enhanced for better results of decreasing wrinkles and glowing skin. Any moisturizer you prefer is fine. Most women do this at night.